Citizen Voice
Participating organizations
Every department, authority and government-owned enterprise listed here has committed to answer through this platform.
Government departments
- DPWPortfolio: Infrastructure, Utilities & Transport
Department of Public Works
Roads, drainage, government buildings, school maintenance, building permits
- Head
- Director
- Deputy
- Deputy Director
- DPAPortfolio: Infrastructure, Utilities & Transport
Department of Port Administration
Pago Pago harbor, Manu'a ferry, airports and airport services
- Head
- Director
- Deputy
- Deputy Director
- DOHPortfolio: Health & Social Services
Department of Health
Community health centers, immunization, WIC, environmental health, medical certificates
- Head
- Director of Health
- Deputy
- Deputy Director
- DHSSPortfolio: Health & Social Services
Department of Human & Social Services
SNAP (food stamps), child protection, childcare licensing, behavioral health, family assistance
- Head
- Director
- Deputy
- Deputy Director
- DYWAPortfolio: Health & Social Services
Department of Youth & Women's Affairs
Youth programs, women's affairs, village youth and community grants
- Head
- Director
- Deputy
- Deputy Director
- DPSPortfolio: Public Safety & Legal Affairs
Department of Public Safety
Police, fire and EMS, Office of Motor Vehicles (licenses, registration), corrections
- Head
- Commissioner
- Deputy
- Deputy Commissioner
- DLAPortfolio: Public Safety & Legal Affairs
Department of Legal Affairs (Attorney General)
Attorney General's Office, legal services, consumer protection
- Head
- Attorney General
- Deputy
- Deputy Attorney General
- ASDHSPortfolio: Public Safety & Legal Affairs
Department of Homeland Security
Emergency management (TEMCO), disaster warnings, Territorial Emergency Operations
- Head
- Director
- Deputy
- Deputy Director
- DOEPortfolio: Education, Youth & Culture
Department of Education
Public schools, school buses, textbooks, teacher matters, school lunches
- Head
- Director of Education
- Deputy
- Deputy Director
- DPRPortfolio: Education, Youth & Culture
Department of Parks & Recreation
Parks, sports facilities, youth sports, Lions Park and Pago Park
- Head
- Director
- Deputy
- Deputy Director
- DOCPortfolio: Economy, Finance & Administration
Department of Commerce
Business licenses, statistics, land use permits, coastal zone management
- Head
- Director
- Deputy
- Deputy Director
- TREASPortfolio: Economy, Finance & Administration
Department of Treasury
Tax returns and refunds, customs, government payments and payroll
- Head
- Treasurer
- Deputy
- Deputy Treasurer
- DHRPortfolio: Economy, Finance & Administration
Department of Human Resources
ASG recruitment, personnel actions, employee benefits
- Head
- Director
- Deputy
- Deputy Director
- DOAPortfolio: Environment, Agriculture & Marine
Department of Agriculture
Farmer support, plant and animal quarantine, Fagatogo market
- Head
- Director
- Deputy
- Deputy Director
- DMWRPortfolio: Environment, Agriculture & Marine
Department of Marine & Wildlife Resources
Fisheries licences, marine protected areas, wildlife
- Head
- Director
- Deputy
- Deputy Director
Authorities and semi-autonomous agencies
- ASPAPortfolio: Infrastructure, Utilities & Transport
American Samoa Power Authority
Electricity, water, wastewater and solid waste; utility bills and connections
- Head
- Executive Director
- Deputy
- Deputy Executive Director
- ASTCAPortfolio: Infrastructure, Utilities & Transport
American Samoa Telecommunications Authority
Phone, mobile and internet services; outages and billing
- Head
- Chief Executive Officer
- Deputy
- Chief Operating Officer
- ASSSAPortfolio: Infrastructure, Utilities & Transport
American Samoa Shipyard Services Authority
Shipyard, slipway and vessel repair services at Satala
- Head
- General Manager
- Deputy
- Operations Manager
- LBJPortfolio: Health & Social Services
LBJ Tropical Medical Center
Hospital, emergency room, clinics, pharmacy, patient billing and medical referrals
- Head
- Chief Executive Officer
- Deputy
- Chief Operating Officer
- ASCCPortfolio: Education, Youth & Culture
American Samoa Community College
Enrolment, financial aid, grades and transcripts, campus services
- Head
- President
- Deputy
- Vice President, Academic Affairs
- ASVBPortfolio: Economy, Finance & Administration
American Samoa Visitors Bureau
Tourism promotion, visitor information, events
- Head
- Executive Director
- Deputy
- Deputy Director
Offices and agencies
- TAOAPortfolio: Health & Social Services
Territorial Administration on Aging
Senior centers, meals and transport for elders, caregiver support
- Head
- Director
- Deputy
- Deputy Director
- IMMPortfolio: Public Safety & Legal Affairs
Immigration Office
Entry permits, sponsorship, immigration ID renewals, status changes
- Head
- Chief Immigration Officer
- Deputy
- Deputy Chief Immigration Officer
- OSAPortfolio: Education, Youth & Culture
Office of Samoan Affairs
Matai title registration, village and county matters, fa'asamoa disputes
- Head
- Secretary of Samoan Affairs
- Deputy
- Deputy Secretary
- OPPortfolio: Economy, Finance & Administration
Office of Procurement
Bids, government purchasing, vendor payments
- Head
- Chief Procurement Officer
- Deputy
- Deputy Chief Procurement Officer
- ASEPAPortfolio: Environment, Agriculture & Marine
Environmental Protection Agency
Water quality, pollution complaints, pesticide and waste regulation
- Head
- Director
- Deputy
- Deputy Director
Government-owned enterprises
- DBASPortfolio: Economy, Finance & Administration
Development Bank of American Samoa
Business and home loans, disaster recovery loans
- Head
- President
- Deputy
- Vice President, Lending
- TBASPortfolio: Economy, Finance & Administration
Territorial Bank of American Samoa
Accounts, cards, ATMs and branch services
- Head
- Chief Executive Officer
- Deputy
- Chief Operating Officer